Most in-stock orders are shipped out via UPS within 5 business days of the order being received.
Please inspect your products upon receipt!
on unused merchandise are accepted within business 15 days of purchase when accompanied by a Return Authorization Number (RMA) number. Please contact us at firstname.lastname@example.org
to arrange authorization. Buyer is responsible for return shipping and all returned items may be subject to a 10% re-stocking fee.
Only unused, unopened items may be returned for credit. If you attempted to install, fire, wear or wash an item it is considered used.
Any package received without an RMA number will be refused and returned at the buyer's expense. Any products returned to Understood that do not meet our return requirements will also be returned at the buyer's expense.
on unused merchandise are available for up to 15 days from purchase date and limited to available stock on hand. Please contact us at email@example.com
to arrange authorization. Buyer is responsible for return and re-shipping costs for exchanged items.
of placed orders is available for up to 5 business days from purchase date if order has not shipped. Shipped orders are not able to be canceled and are subject to our return policy and any applicable fees. Please contact us at firstname.lastname@example.org
to arrange authorization.